Solo
For a freelancer or a solo technician. Up to 50 unattended devices.
$16 per month, for 1 technician
- 1 technician
- 50 unattended devices
- Trust Layer included
Remote support software
Take control of any device. Securely, in seconds.
Attended support, unattended access and fleet management in one end-to-end encrypted tool. No credit card, no contract that locks you in.
14-day free trial · No credit card · Ready in 2 minutes [À VALIDER]
End-to-end encryption
MFA required
Data hosted in the EU
Windows, macOS, Linux, iOS, Android
Your support tool costs you more than its price.
- Prices that climb at every renewal, and multi-year contracts to keep you in.
- Features sold separately: mobile, recording, white label. Every need is an extra.
- Vulnerabilities to patch in a hurry, and users who can no longer tell your technician from a scammer.
Ubidesk was built to solve these three problems at once.
Your first session in 2 minutes [À VALIDER].
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1
Create your account.
An email address is all it takes. No credit card.
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2
Send a code or a link.
Your user opens it: nothing to install, no admin rights.
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3
Take control.
Screen, files, command line, reboot: everything is one click away.
Everything you need. Nothing extra to buy.
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Attended or unattended.
Help a user live, or step into a server at 3 a.m., from the same console.
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Backstage.
Command line, files and services in the background, without interrupting your user.
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Every device.
Windows, macOS, Linux, iOS and Android. Mobile is included, never an add-on.
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Built-in fleet management.
Mass deployment, monitoring, patching and scripts, without a second tool.
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AI copilot (beta). Beta
Diagnosis, scripts drafted for your approval, session summary and ticket note written for you.
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Wired into your tools.
Your sessions attach to tickets in your PSA or help desk.
Your users know it’s you. Scammers stay out.
Scammers use remote access tools to drain bank accounts. Ubidesk is built to get in their way at every step.
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Verified company.
Your user sees your name, validated by Ubidesk, before accepting.
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Nothing runs without consent.
No file transfer or launch without explicit confirmation.
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Automatic blur.
Banking sites and passwords masked during the session.
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One-click stop.
A permanent banner and a stop button on the user’s side.
Your clients trust you. Ubidesk proves it to them.
One price. Everything in.
Everything below is part of your subscription. No module to buy on top.
- Attended support All plans
- Unattended access All plans
- Mobile apps All plans
- File transfer All plans
- Command line (Backstage) Solo and up
- Chat and VoIP Pro and up
- Session recording Pro and up
- Trust Layer All paid plans
- Updates All plans
- Human support All plans
Clear pricing. No renewal surprises.
Billed per technician connected at the same time, not per device. Switch plans anytime.
Most popular [À VALIDER]
Pro
For teams. Unlimited devices, session recording and your own logo.
$31 per technician connected at the same time, per month
- Unlimited unattended devices
- Session recording
- Custom logo
Business
For MSPs and fleets. SSO, full white label, multi-client.
$53 per technician connected at the same time, per month
- SSO and advanced roles
- Full white label
- Multi-client spaces + fleet management
- Price locked for 24 months
- Cancel anytime on monthly
- Unlimited unattended devices from Pro
Your questions, straight answers.
Is the trial really free?
Yes: 14 days on the Business plan, no credit card. At the end you pick a plan, otherwise your account goes read-only. No surprise charges.
Does my user need to install anything?
For a one-off session, no: they open a link or enter a code, and a small client runs without admin rights. For unattended access, a light agent installs once.
Where does my data live?
All your data is hosted in the European Union. Sessions are encrypted end to end.
Can I leave ScreenConnect, TeamViewer or AnyDesk without downtime?
Yes. Deploy the Ubidesk agent via GPO, Intune or script and keep the old tool running in parallel during the switch. Migration assistance included [À VALIDER].
How is it billed?
Per technician connected at the same time, not per device.
Is there a commitment?
Not on monthly. On annual, you save about two months and your price is locked for 24 months.
Does it suit regulated sectors?
End-to-end encryption, MFA, SSO, tamper-proof audit log, session recording and a self-hosted version. Ask for our security pack.
Does it work behind a firewall?
Yes, over port 443 only, with no port opening and no VPN.
Your next ticket is resolved in 2 minutes.
Create your account in 30 seconds. 14 days free, no credit card.